Refund policy

You may return any product, with the exception of sale or discounted items, within 14 days of purchase. Items must be returned unworn, unaltered and unwashed. All original packaging and labelling must be returned also. Sale items may not be returned or exchanged unless they are faulty so please do choose carefully. Shipping and handling charges are not refunded unless the original item was incorrect or faulty.

To return an item, please organise delivery to the address listed below and include your order number as a reference. The item/items must arrive back with us in the same condition as you received it. We also suggest you select an insured shipping or postage method. All return shipping costs are to be paid by you (the customer).

Send your package to:

Checks Downtown
84 Pitt Street,
Downtown Auckland 1010,
New Zealand
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